How to successfully manage the hand-off between Doctor and Optician when prescribing Neurolenses in your practice:
- Follow the Neurolens process for measuring patients in your practice by having them fill out the lifestyle index and measure them on the NMD2
- Take the time to discuss the patient's symptoms revealed in their lifestyle index and thoroughly explain how there could be a correlation between these symptoms and their eye misalignment.
- Briefly explain to them what Neurolens is, while focusing on how Neurolenses can address and relieve their symptoms in a way no other lens can. Get the patient excited about having an option that can change their lives-there is a solution to their symptoms!
- Work with the patient to find the best custom combination to fit their lifestyle and relieve their symptoms, i.e., lens type-progressive, single-vision, transitions added, blue-light filters, etc.
- Bring the patient to the Optician and discuss your recommended combination, explain what problems and symptoms your patient has, and what your recommendation is to relieve them.
- Keep it personal! Encourage your team to use their personal experiences with Neurolenses-whether their own, a friend, or family members to turn your clinical recommendations and the patient's symptoms into reality. Create excitement about how Neurolenses could work for them by giving them first-hand examples of how they have helped similar patients.
- The Optician makes it happen! Sharing personal stories about how the lenses have worked creates patient buy-in and gets them excited about Neurolenses being the solution for them!
- Once the patient is bought-in to the value and has heard real-life success stories, they can then make the most informed decision on getting Neurolenses to bring them relief! Collaboration, personalization, and communication are essential to a successful hand-off!
